Frequently Asked Questions
Everything you need to know about your MEOTINE. experience.
Where does MEOTINE. ship to?
We offer worldwide shipping. Delivery times and costs vary depending on your location, but most international orders arrive within 3-7 business days via our premium couriers.
What is your return policy?
We accept returns within 14 days of receipt. Items must be in their original condition, unworn, and with all MEOTINE. tags still attached. Please note that return shipping costs are the responsibility of the customer.
How do I find the right size?
Each product page features a detailed size guide. Our outerwear is generally designed with a contemporary fit; if you are between sizes or prefer a more layered look, we recommend sizing up.
How should I care for my leather or shearling garment?
To maintain the longevity of your piece, we recommend professional leather cleaning only. Avoid prolonged exposure to rain and direct sunlight, and always store your garment on a padded hanger.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and region-specific options like Klarna and MobilePay.
Can I change or cancel my order?
Once an order is placed, it is processed quickly to ensure fast delivery. Please contact our customer service team immediately if you need to make changes, though we cannot guarantee modifications once the order has entered the shipping phase.